With us a starter phase comprehends the salutation and the clarification of sentiments and expectations of the participants. We agree upon particular rules in order to achieve together the best result.
The concrete work in the main part of the moderation is directed towards the requests of our clients. Normally the participants first collect subjects and centralize these in a reasonable way. According to the size of the group small groups or the whole team work on the different points. We use for support the techniques of visualising, of leading the communication, of creativity techniques and the dynamics of the group. Techniques of emphasis and work-on are helpful to the troubleshooting.
In the final stage the participants of moderation run an eventual applied memory of questions. Thereupon a concrete measure plan is fixed with appointments and responsible persons. Finally the interlocutors get the possibility to give confirmation and feedback.